TV troubleshooting and FAQs

Situation
The TV can be controlled by hand gestures. With Gesture Control you can switch channels, adjust the volume or mute the sound. You can open the Home menu or control the Pointer to navigate the screen, using only your hand.

Checklist
Ensure that:
• The room is well lit for the camera to recognise the hand gestures
• The camera is active
Proceed as follows to activate the camera. Press “Home’ and select:
[Setup] > [General settings] > [Camera] > [On]

• You are standing in front of the screen
• No direct sunlight shines on the camera

Answer
The gesture controls can always be used, for example when watching TV or when using SmartTV.

To activate gesture control:
• Hold your hand up (left or right), with the palm of your hand facing the TV. This will wake up Gesture Control. A little hand icon will appear in the right corner of the screen.
• Close your hand into a fist and open your hand. A circle with controls will appear immediately and Gesture Control is now active.



Rotation
Move your open hand around in a circle to highlight a menu item.

Clicking

To select and access a gesture menu item
• close your hand - make a fist
• immediately open your hand again.

The following menu items are available:

 Home
Click to open the Home Menu.
 Channel Up or Down
Switch to the next or previous channel or start watching TV as follows:
• Raise your hand to select Channel Up
• Lower your hand to select Channel Down
• Make a fist and open it immediately again to go the next or the previous channel




Picture shows: Channel Up (left) and Channel Down (right)
 Show pointer
Click to switch to the gesture controlled Pointer. You can use the pointer to navigate in SmartTV.

Note:
This option is only available if the pointer is set to ON.
Press [Setup] > [General Settings] > [Remote Control Pointer] > [On]

 Volume Up or Down
Adjust the volume up or down. Click repeatedly to adjust.
• Raise your hand to select Volume Up
• Lower your hand to select Volume Down
• Make a fist and open it quickly again to go one volume step up or down
• Make a fist and keep it closed. The TV will keep increasing / decreasing volume (around 2 steps a second) until you open your hand again.

Mute Sound/Unmute Sound
The TV will mute or unmute the sound of the TV. An alternative to unmute the sound is to use the Volume Up or Down menu.

Close Menu
Click to close the gesture menu.

Tips
• A plain background helps the TV to recognise your hand
• Always open your hand fully and turn the palm of your hand towards the TV
• If the hand controlled Pointer gets out of your comfortable reach, reposition your hand. Lower your hand and bring it up again
Always here to help!
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Situation
The TV can be controlled by hand gestures. With Gesture Control you can switch channels, adjust the volume or mute the sound. You can open the Home menu or control the Pointer to navigate the screen, using only your hand.

Checklist
Ensure that:
• The room is well lit for the camera to recognise the hand gestures
• The camera is active
Proceed as follows to activate the camera. Press “Home’ and select:
[Setup] > [General settings] > [Camera] > [On]

• You are standing in front of the screen
• No direct sunlight shines on the camera

Answer
The gesture controls can always be used, for example when watching TV or when using SmartTV.

To activate gesture control:
• Hold your hand up (left or right), with the palm of your hand facing the TV. This will wake up Gesture Control. A little hand icon will appear in the right corner of the screen.
• Close your hand into a fist and open your hand. A circle with controls will appear immediately and Gesture Control is now active.



Rotation
Move your open hand around in a circle to highlight a menu item.

Clicking

To select and access a gesture menu item
• close your hand - make a fist
• immediately open your hand again.

The following menu items are available:

 Home
Click to open the Home Menu.
 Channel Up or Down
Switch to the next or previous channel or start watching TV as follows:
• Raise your hand to select Channel Up
• Lower your hand to select Channel Down
• Make a fist and open it immediately again to go the next or the previous channel




Picture shows: Channel Up (left) and Channel Down (right)
 Show pointer
Click to switch to the gesture controlled Pointer. You can use the pointer to navigate in SmartTV.

Note:
This option is only available if the pointer is set to ON.
Press [Setup] > [General Settings] > [Remote Control Pointer] > [On]

 Volume Up or Down
Adjust the volume up or down. Click repeatedly to adjust.
• Raise your hand to select Volume Up
• Lower your hand to select Volume Down
• Make a fist and open it quickly again to go one volume step up or down
• Make a fist and keep it closed. The TV will keep increasing / decreasing volume (around 2 steps a second) until you open your hand again.

Mute Sound/Unmute Sound
The TV will mute or unmute the sound of the TV. An alternative to unmute the sound is to use the Volume Up or Down menu.

Close Menu
Click to close the gesture menu.

Tips
• A plain background helps the TV to recognise your hand
• Always open your hand fully and turn the palm of your hand towards the TV
• If the hand controlled Pointer gets out of your comfortable reach, reposition your hand. Lower your hand and bring it up again